OUR VISION
MATCA translates to “queen of the bees” in English. Beyond embracing our local nature and traditions, MATCA embodies and promotes the values and products derived from our bee colony.
Throughout history and across diverse cultures, the honeybee, particularly the queen bee, has symbolized wealth, fortune, and prosperity. Bees are celebrated for their diligence, sociability, purity, wisdom, and creativity.
Just as bees in a hive work together harmoniously, each member of our hotel staff plays a vital role in creating a seamless and enriching experience for our guests. Our team collaborates with the same dedication and efficiency, ensuring every task is performed with precision and care.
Each staff member, much like a bee, contributes their unique skills and energy, fostering an environment where cooperation and hard work lead to collective success. This unity and shared purpose reflect the hive’s strength, resulting in exceptional service and a welcoming atmosphere that guests can feel and appreciate.
Join Our Team
Front Office Receptionist
Department: Room Division, Reception & Guest Services
Employment Type: Permanent – Full Time
Location: Simon, Bran, Romania (on-site)
Reports to: General Manager
Role Description
Purpose:
The Front Office Receptionist will be responsible for welcoming and assisting hotel guests during the check-in and check-out process, adhering to Matca’s procedural standards. This role is essential in creating a positive impression both upon the guests’ arrival and departure from the hotel.
General Objectives:
Successfully performing the role of Front Office Receptionist involves focusing on up-selling to increase revenue, ensuring proper shift closures, supporting financial policies, and maintaining a high level of customer satisfaction.
Responsibilities:
- Welcome and assist guests upon arrival and departure in accordance with MATCA standards.
- Manage check-in and check-out processes, accommodating special requests, and promoting hotel services.
- Handle financial transactions at the front desk, including recording charges and currency exchange.
- Respond promptly and courteously to guest inquiries and requests, whether in person or by phone.
- Reply to emails related to the front desk.
- Coordinate room status updates with the housekeeping department.
- Stay informed about hotel activities and services.
- Maintain the cleanliness of the work area.
Benefits:
- Competitive Salary: Attractive salary package, aligned with individual experience and performance.
- Medical Insurance: Comprehensive medical insurance plan for you and your family.
- Professional Development Opportunities: Trainings and courses to enhance your skills and advance your career.
- Dynamic Work Environment: Friendly and dynamic work atmosphere in a unique setting.
- Discounts on Hotel Services: Discounts on accommodation, meals, and other hotel services for you and your family.
- Flexible Working Hours: Flexible schedule options to help balance your professional and personal life.
- Performance Bonuses: Bonuses based on achieving individual and team performance goals.
- Provided Meals: Three meals a day covered by MATCA Hotel.
- Provided Accommodation: Accommodation is provided within the hotel for staff working in shifts.
Nice-to-have:
- Driver’s license
- Advanced English skills
Please send your CV to ioana.dancanet@matcahotel.com
Waiter/Waitress
Department: Restaurant and Guest Services
Employment Type: Permanent – Full Time
Location: Simon, Bran, Romania (on-site)
Reports to: Restaurant Manager
Role Description
Purpose:
The Waiter/Waitress will be responsible for providing an unforgettable dining experience for our guests, adhering to Matca’s procedural standards. This role is essential in creating a welcoming and professional atmosphere in the restaurant.
General Objectives:
Successfully performing the role of Waiter/Waitress involves providing personalized recommendations, taking and serving orders with professionalism and efficiency, closely collaborating with the kitchen team, and ensuring a pleasant experience for guests.
Main Responsibilities:
- Warmly and elegantly welcome guests upon their arrival at the restaurant.
- Provide menu and drink recommendations tailored to guests’ preferences and needs.
- Take orders and serve food and beverages professionally and efficiently.
- Ensure guests are delighted with their dining experience and all their needs are met during their stay in the restaurant.
- Work closely with chefs and the serving team to ensure smooth meal service and maintain high service standards.
Requirements:
- Previous experience in the hospitality industry.
- Excellent communication and interpersonal skills.
- Proactive attitude and ability to work efficiently in a dynamic environment.
- Impeccable presentation and attention to detail.
- Solid knowledge of English (other foreign languages are an advantage).
Benefits:
- Competitive Salary: Attractive salary package, aligned with individual experience and performance.
- Medical Insurance: Comprehensive medical insurance plan at Regina Maria.
- Professional Development Opportunities: Trainings and courses to enhance your skills and advance your career.
- Dynamic Work Environment: Friendly and dynamic work atmosphere in a unique setting.
- Discounts on Hotel Services: Discounts on accommodation, meals, and other hotel services for you and your family.
- Flexible Working Hours: Flexible schedule options to help balance your professional and personal life.
- Performance Bonuses: Bonuses based on achieving individual and team performance goals.
- Provided Meals: Three meals a day covered by MATCA Hotel.
- Provided Accommodation: Accommodation is provided within the hotel for staff working in shifts.
Nice-to-have:
- Driver’s license
- Advanced English skills
Please send your CV to ioana.dancanet@matcahotel.com
Bartender
Department: Bar & Guest Services
Employment Type: Permanent – Full Time
Location: Simon, Bran, Romania (on-site)
Reports to: Restaurant Manager
Role Description
Purpose:
The Bartender will be responsible for creating and serving high-quality cocktails and drinks, providing an unforgettable experience for our guests, and adhering to Matca’s procedural standards. This role is essential in maintaining a welcoming and professional atmosphere at the bar.
General Objectives:
Successfully performing the role of Bartender involves continuously developing and adapting the cocktail menu, providing prompt and professional service, collaborating with the hospitality team, and maintaining high standards of hygiene and cleanliness.
Main Responsibilities:
- Create and serve high-quality cocktails and drinks in line with our standards and aesthetics.
- Continuously develop and adapt the cocktail menu to meet the preferences and tastes of our guests.
- Ensure prompt and professional service at the bar, providing an unforgettable experience for our guests.
- Work closely with the hospitality team to ensure efficient service coordination and provide a consistent and personalized experience for each guest.
- Maintain high standards of hygiene and cleanliness in the bar and work area.
Requirements:
- Previous experience in a similar position in an exclusive hotel or restaurant.
- Excellent knowledge of various types of beverages, mixology techniques, and aesthetic presentation of cocktails.
- Excellent communication and interpersonal skills, with the ability to create a friendly and pleasant atmosphere at the bar.
- Ability to work efficiently under pressure and manage multiple orders and requests in a dynamic environment.
- Impeccable presentation and attention to detail.
Benefits:
- Competitive Salary: Attractive salary package, aligned with individual experience and performance.
- Medical Insurance: Comprehensive medical insurance plan at Regina Maria.
- Professional Development Opportunities: Trainings and courses to enhance your skills and advance your career.
- Dynamic Work Environment: Friendly and dynamic work atmosphere in a unique setting.
- Discounts on Hotel Services: Discounts on accommodation, meals, and other hotel services for you and your family.
- Flexible Working Hours: Flexible schedule options to help balance your professional and personal life.
- Performance Bonuses: Bonuses based on achieving individual and team performance goals.
- Provided Meals: Three meals a day covered by MATCA Hotel.
- Provided Accommodation: Accommodation is provided within the hotel for staff working in shifts.
Nice-to-have:
- Driver’s license
- Advanced English skills
Please send your CV to ioana.dancanet@matcahotel.com